1. Introduction
ChengDu YouShuoJiaLian Technology Co., Ltd. respects the privacy of every person who visits this website or engages the studio for link bench work. The studio operates under the developer name EliteLink and provides computer integrated systems design services from its Chengdu lab desk. This Privacy Policy is written in ordinary language so that any reader can understand what happens to personal data before deciding whether to share it.
We believe that trust at the bench begins with clear records, and the same principle applies to personal data. We collect only what we need, we keep it only as long as necessary, and we explain each collection point in this document. Where the law gives you rights, this policy tells you how to exercise them and how quickly we respond.
By using this website or contacting the studio, you acknowledge that you have read this Privacy Policy. If you do not agree with the practices described here, please do not submit personal data through this website and instead contact us so that we can discuss an alternative arrangement.
2. Who We Are
The entity responsible for the personal data described in this policy is:
ChengDu YouShuoJiaLian Technology Co., Ltd.
1/F, No 19 Zhixing 3rd Road, Chenghua District, ChengDu City - 610000, China (CN)
Email: links@elitelink.mom
Phone: +17409964938
The company is a professional services business working in computer systems design and related technical services. The developer name EliteLink is used on this website and in studio correspondence to identify the link bench studio operated by the company. References to we, us or the Company in this policy mean ChengDu YouShuoJiaLian Technology Co., Ltd.
The studio answers privacy questions directly from the Chengdu lab desk. A written request sent to links@elitelink.mom is received by the person who maintains the studio data record, and that person is responsible for routing the request to the correct internal contact.
3. Scope of This Policy
This policy covers personal data processed through the website, by email, by telephone and during the delivery of link bench services. It does not cover data that a client controls on its own systems, nor does it cover data held by third party services that have their own privacy notices.
Where the studio performs work at a client site, the client remains the controller of any personal data stored on the client systems we are asked to test, document or repatch. In that situation the studio acts on written instructions and treats every record it encounters as confidential client material. Our handling of that material is governed by the engagement letter signed for the specific sitting.
4. Data We Collect
We limit collection to data that is genuinely useful for answering a request or delivering a service. The categories below describe what we may hold.
4.1 Identity and contact data
Your name, organisation, role, email address, telephone number and postal address when you provide them through the contact form, by email or over the phone. This is the minimum needed to reply to a port and to prepare an engagement letter.
4.2 Inquiry and project data
The content of your message, a description of the system you want reviewed, the site address, preferred bench windows and any documentation you choose to share. Where a project involves a link sheet, the sheet itself may reference device names that you supply. We record only what is needed to prepare the work and to write the client letter.
4.3 Technical and usage data
Standard information that a web server receives when a page is requested, such as the pages viewed, the referring address, the general region derived from an internet address and the type of browser. This data is used in aggregate to keep the site working and to understand which pages are useful. We do not use it to build advertising profiles.
4.4 Financial and billing data
When an engagement requires an invoice, we hold the billing details that the client supplies, including company name, tax reference where relevant and the address to which the invoice is issued. Payment card data is not stored by the studio and is handled only by the payment process that the client chooses.
5. How We Collect Data
Most personal data reaches us directly from you. You type it into the contact form, write it in an email, dictate it over the phone or hand over a document at the bench. We also receive technical data automatically when your browser requests a page from this website.
When a client asks us to work on site, the people we meet may include employees of that client, visitors or contractors. In that situation the client is responsible for informing those people that the studio will be at the site and for giving any notice that the law requires. The studio will never collect personal data from people present at a site except where it is necessary to complete the link sheet, such as recording the name of the person who holds a key or the person to call if a port must be changed.
We do not collect data from social media profiles, and we do not enrich the contact details you give us with information obtained from data brokers or list sellers. If a fact does not come from you or from your organisation, we do not treat it as reliable and we do not add it to the record.
6. Legal Bases for Processing
Depending on the activity, we rely on one or more of the following bases:
- Performance of a contract. Processing that is necessary to prepare a quotation, deliver a sitting or invoice for completed work.
- Legitimate interests. Processing that supports the safe and effective running of the studio, such as answering inquiries, keeping records and protecting the website from abuse.
- Consent. Where we send optional marketing messages or use non-essential cookies, we ask for your consent first and you may withdraw it at any time.
- Legal obligation. Processing required to keep accounting records or to respond to a lawful request from a public authority.
7. How We Use Personal Data
We use the data described above for a small number of clearly defined purposes.
7.1 Answering inquiries
To read your port, understand the system you describe and reply with a recommendation for the most suitable service, sitting length and bench window.
7.2 Delivering the service
To prepare link sheets, port notes and client letters, to schedule bench time, to work safely at the client site and to close the engagement with a signed record.
7.3 Administration and billing
To issue invoices, keep accounting records that the law requires, manage supplier relationships and maintain the internal register of active engagements.
7.4 Improvement and security
To review how the website performs, to correct faults, to prevent misuse and to keep the studio systems reliable.
7.5 Optional updates
To send occasional studio notes or service announcements where you have opted in. Every message includes a way to stop receiving further messages.
7.6 What we do not do
We do not use personal data to make automated decisions that produce legal effects for you, and we do not profile visitors for advertising. We do not sell data, and we do not combine the data you give us with data from unrelated sources. If we ever wish to use data for a new purpose that is not listed in this policy, we will tell you first and, where the law requires it, ask for your consent.
10. Service Providers
The studio relies on a small number of service providers for email hosting, website hosting and accounting. These providers process data only on written instructions and only for the purpose of the service they supply. We review them before we engage them and we check that they maintain appropriate security and confidentiality measures.
Where a provider is located outside the country of the client, we take the steps described in the section on international transfers so that the data continues to be protected.
We maintain a short written list of the providers we use. The list is reviewed when a provider changes and at least once a year. If a provider can no longer meet our security expectations, we replace it or we stop using the related feature until a safe alternative is in place.
11. International Transfers
The studio operates from Chengdu, China, and some service providers may hold data in other countries. When personal data leaves the country where it was collected, we look for a lawful transfer mechanism and we keep a written record of the transfer. We also apply the same security expectations to the recipient regardless of where it is located.
If a transfer would expose your data to a level of protection that we consider inadequate, we will either avoid the transfer or discuss it with you before proceeding.
12. Data Retention
We keep data for no longer than is needed for the purpose that justified its collection. Inquiry messages are normally kept for two years so that we can answer follow up questions and understand the history of a system. Engagement records, client letters and invoices are kept for the period required by accounting and tax law, which is typically several years after the end of the relationship.
When a retention period ends, the data is deleted or securely destroyed. If deletion is not immediately possible because data is held in a backup cycle, the data remains protected and is not used for any other purpose until the backup cycle completes.
13. Security Measures
Personal data is protected with technical and organisational measures that match the sensitivity of the data and the size of the studio. Access to the data register is limited to people who need it for their work, and access is reviewed when a role changes. Devices used at the bench are protected with passwords, automatic locking and current software updates.
We use encrypted connections for the website and for email where the email provider supports them. Written records are stored in a controlled location and are not left unattended at the bench overnight. If a security incident occurs that affects personal data, we investigate promptly and notify the affected parties and any relevant regulator as the law requires.
Bench equipment that stores notes, photographs or link sheets is wiped before it leaves the studio and is never used for personal browsing. Paper sheets that are no longer needed are shredded rather than placed in ordinary waste. A person who handles client data at the bench is bound by a written confidentiality commitment that continues after their work with the studio ends.
No method of storage or transmission is completely secure, and we cannot guarantee absolute security. We can, however, promise that we will act quickly, honestly and in writing if something goes wrong, and that we will tell the people affected what happened, what we have done and what they can do to reduce the impact.
14. Your Rights
Subject to the law that applies to you, you may have some or all of the following rights.
14.1 Access
You may ask for a copy of the personal data we hold about you and for an explanation of how it is used.
14.2 Correction
You may ask us to correct data that is inaccurate or incomplete.
14.3 Deletion
You may ask us to delete personal data where there is no continuing lawful reason for us to keep it.
14.4 Restriction and objection
You may ask us to limit how we use your data, or to stop using it where we rely on legitimate interests and your circumstances justify the objection.
14.5 Portability
Where processing is based on consent or on a contract and is carried out by automated means, you may ask for your data in a structured and commonly used format.
14.6 Withdrawing consent
Where processing is based on consent, you may withdraw that consent at any time. The withdrawal does not affect processing that took place before it.
To exercise any right, write to links@elitelink.mom with enough information to identify the data concerned. We respond within thirty days and we may ask for proof of identity where necessary to protect the data from unauthorised disclosure. You also have the right to complain to the data protection authority in your country if you believe the studio has not handled your data correctly.
15. Privacy for Children
The website and the studio services are intended for businesses and for adults acting in a professional capacity. We do not knowingly collect personal data from children. If a parent or guardian believes that a child has submitted data, that person should contact links@elitelink.mom and we will delete the data as quickly as possible.
16. Marketing Communications
We send studio notes only to people who have asked for them, and every note includes a simple way to stop future messages. If you opt out, we keep a minimal record of the opt out so that we can honour it, and we do not remove data that we are required to keep for accounting or legal reasons.
We do not share contact data with advertising networks, and we do not buy contact lists from third parties.
17. Third Party Websites
This website may link to websites that the studio does not control. Those websites have their own privacy notices and their own practices. We encourage you to read the notice of any website before submitting personal data to it.
18. Changes to This Policy
We review this Privacy Policy when the studio changes its tools, its services or its legal obligations. When a material change is made, we publish the updated policy on this page and update the revision date shown at the start of the page. Continued use of the website after a change means that you accept the updated policy.
If a change affects data that was collected under an earlier version, we will make reasonable efforts to notify the people concerned before the new practice takes effect.
19. How to Contact Us
For any question about this Privacy Policy or about the personal data the studio holds, write to the address below. The Chengdu lab desk reads every privacy message and replies in writing.
ChengDu YouShuoJiaLian Technology Co., Ltd.
1/F, No 19 Zhixing 3rd Road, Chenghua District, ChengDu City - 610000, China (CN)
Email: links@elitelink.mom
Phone: +17409964938